Practical Guide to Human Resources Management - Print

Practical Guide to Human Resources Management - Print
You are about to find solutions to recruit staff efficiently, prevent absenteeism, dismiss employees without worrying about the CCMA, and much more…The Practical Guide to Human Resources Management is the answer to all your HR issues.

Compiled by Human Resources experts, the Practical Guide to Human Resources Management is 100% legally referenced so you’ll never have to fear the CCMA again.

Get your very own HR Department!

Please note: This price excludes delivery and VAT. Total price is R974.70
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Old price: R 1,495.00
Price: R 795.00

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Phone to lock in your deal by quoting Promo-Code "76" 0861-114-365



Exclusive Report

The Resource Managers Use To:

- Recruit staff effectively,
- Prevent absenteeism and
- Dismiss employees without worrying about the CCMA


Practical Guide to Human Resources Management

15 712 people can’t be wrong!

We’ve already helped over 15 712 managers to manage and motivate their staff effectively and we want to do the same for you. In fact, we’ve been so successful at helping managers with HR matters that they’ve been sending us thank-you letters.

Here are a few extracts…

"This is a ‘never-put-it down’ handbook. Very informative and current. Whatever problem you encounter you have a solution and other people just wonder at your resourcefulness." AugustineSogoni, Training Official


"Upon receiving the HR manual I found it to be excellent! It is an easy-to-use and transparent tool. I have just received an update which is brilliant as you cannot keep up with all changes happening every day without receiving these updates. Keep up the great work."Victor Oakes, Business Owner


"A very informative manual. The labour relations and HR management information has helped us in our relationship with our employees. Thank you!" -SarahBotha, HR Manager


"Your tips and techniques are working for me and are valuable as an HR practitioner." - Carl duPlessis, HR Manager


"A very useful guide I refer to it on a regular basis." - Jan Viljoen, Managing Director


"It is brilliant – I refer to it all the time. Also very user friendly." - ELaubscher, Payroll Manager


"The manual is so helpful. I do not know how did I manage without it before." N.PTshabalala, Head of Dept


"Use the guide often and find it very helpful." Ina Smit, Communications Manager


"I must say I found it very useful. What I enjoy most is that it gets updated regularly." M Mchunu, HR officer


"The guide is absolutely great. I always feel that I have answers to any HR-related matter." NTshayince, Team Leader


"I use it every day. It helps me a lot to handle work situations in the right way." Tonia Schmidt, Owner


"A good reference guide for practical HR tips/tools. I.e. Hands on and user friendly – not academic and theoretical." - KevinMarlow, HR Manager


"Very useful, practical and easy for all staff to get to grips with." -Christopher Hauper, HR Manager


"It helps me a lot with organising my business. Thank you." - T. A. Van Essen, Business Owner

Companies who use our HR service

It’s not only individual managers who benefit from step-by-step instructions, HR tools, tips and techniques but also larger companies.
Companies that use the Practical Guide to Human Resourcesinclude:

Afrox
AngloGold
Directorate Labour Relations
Foodbev SETA 
Minolta SA
Nedcor Ltd.
Pick ‘n Pay
Standard Bank
Employ Rite
Clientele Life
CCMA
Panasonic
Gallagher Estate Holdings (Pty) Ltd
Baby City
Mondi Business Paper
Glenrand MIB
Livingstone Crichton Attorneys
Labour Solutions
E-Law Consultancy
AB Labour Brokers
HR Dynamics
Drake International
National Union of Educators
Discom

We mean it when we say it’s a practical guide…


The Practical Guide to Human Resources has useful icons to help you understand exactly what is required from you.



Every time you see this icon you’ll receive a practical HR tip like…
•3 Quick tips for stimulating useful conflict
•How to get an employee to do work that’s not in his job description
•When and how to submit your Employment Equity report

And to make concepts even clearer, we’ve included this icon:



You’ll find it next to practical examples that illustrate how to apply theory e.g.
•Calculate how much absenteeism costs your company
•When to use counselling or coaching with your employees
•Creative ways to motivate your staff

Do you know what motivates your employees?


The following 3 tips will help you understand what motivates your people.

Tip # 1

Observe your employees carefully over an extended period of time

Tip # 2

Ask individuals what they need from you as their manager

Tip # 3

Know three non-work things about everyone.

You’ll also receive information on:
•Quick test: Are your employees motivated?
•Make use of VIP motivators.
•15 tips to create a motivational work environment.

Dear Manager,

Your new employee, Henry, is constantly absent without any valid reasons. He’s costing your company thousands and your boss is complaining because productivity is at an all-time low.

Dismissing Henry seems to be the only option but you’re afraid he’ll go to the CCMA. To make matters worse, his wife’s the company’s secretary and you don’t want the office to have a negative attitude. Hiring a new employee will take time and cost you money. 

Avoid ending up at the CCMA

This picture may seem a bit extreme and your circumstances may be different. But the truth is HR management isn’t as straightforward and simple as some make it out to be. The CCMA and the Department of Labour makes managing staff even harder as unhappy employees are quick to lodge a complaint.

But what if…

…You knew how to legally deal with poor performers and never had to worry about the CCMA?

…You never lost productive time because you recruited the right person the first time?

…You could prevent absenteeism in four easy steps?

I have the resource that’s making over 15 712 managers' lives MUCH easier!

Today, I have an exclusive offer for all HR managers who take their jobs seriously.It’s a resource over 15 712 managers use to recruit staff effectively, prevent absenteeism and dismiss employees without worrying about the CCMA. We call it the Practical Guide to Human Resources Management and it covers all bases in the management process from absenteeism to workforce planning.

A few of the topics include:

  • Identify the hidden costs of absenteeism in your company and prevent it
  • Stop absenteeism in four easy steps
  • How to devise an absenteeism policy (including sample policy)
  • Three reasons why you might want to dismiss and how to do it
  • Be careful: When is a dismissal automatically unfair
  • How to address the most common reasons for poor performance
  • Dismiss an employee for poor performance in these instances
  • How to deal with poor performance

Read on to find out how you can receive all this advice absolutely risk free for 30 days.

The HR resource with 4 key differences

My name is Rachel Paterson and I have an exclusive offer for all managers who take their positions seriously. Together with a team of experts at FSP Business, we’ve compiled a resource that managers call “excellent”, “practical” and “useful”.

What makes this service different from HR handbooks?

You might say most HR guides are the same and if you’ve read one you’ve "read them all". But the Practical Guide to Human Resources Management is different in four key areas:

1.It’s 100% legally referenced so you’ll never have to fear the CCMA again

The Practical Guide to Human Resource Management is fully referenced to the law. This means you don’t have to worry about things like the CCMA or Labour Court because all our information, tips and hints are backed up by the law.

This practical guide has all the benefits of being legal without the legal jargon as it’s written in easy-to-understand English.

2.Your own HR department at your service

When you subscribe to this handbook it’ll be as if you have a complete HR department at your service. It includes hints, tips, checklists, questionnaires, template forms, step-by-step instructions and practical examples. With thePractical Guide to Human Resources Management a team of more than ten experts will guide you through topics like recruitment, performance management and labour relations. This team has many years of experience in the HR industry with backgrounds in HR management, law, human capital development and training.

The editor-in-chief, Janine Nieuwoudt, has worked in the Human Resources field in various industry segments, including IT, engineering, manufacturing and international banking for 20 years.Janine Nieuwoudt

Having gained wide experience in the broad scope of HR and Strategic Management within these diverse corporate environments, Janine started a Management Consultancy, BMT Dimensions, of which she is the Managing Director.

Today her company runs a diverse portfolio of client services across the spectrum of business functions, including skills development,usiness strategy and planning, human resources management, organisational development, business and process re-engineering, change management, IT management and project management.

But Janine is only one of a team of HR experts that will back you up when you try the Practical Guide to Human Resources Management, risk free for 30 days.

Meet the rest of the team:

Liezel Blignaut (M Comm Personnel Management) – Director, Human Capital Business Solutions (Pty) Ltd. Liezel worked in various well-known organisations and HR consultant and management positions for 10 years before starting her own Consultancy in 2002. She is registered as a Master HR Practitioner with the SABPP (who is the custodian for HR standards and professionalism in SA). Liezel has also participated in a number of publications and conferences in her career.

Dr Kent McNamara (MA PhD (Wits)) – Industrial Anthropologist. Dr McNamara has been an independent consultant since 1987 working in change management, team building, organisation culture, employee communications, diversity awareness, Employment Equity and corporate organisation redesign.

Desrae Connold – HR Specialist. Desrae has worked as a generalist in the HR field for over 28 years and is registered as an HR Practitioner with the SABPP. She’s been the managing member of Connold & Associates cc for over 14 years.

Elsabé Manning – HR Consultant. Elsabé is a consultant, executive coach, public speaker and author. Elsabé studied HR Management at RAU (now University of JHB). She has 13 years' experience in training and development, and she specialises in organisational and team development.

Janine dos Santos – (BA Hons Ind Psyc) – Director. Janine is the Director of HR Solutions. She’s been working in the field of education, training and development for eight years, specialising specifically in Human Resources for the last three years.

Marleen Potgieter – (BA, B Proc, HDipLabourLaw)  Managing Director. Marleen is managing director at Equity Works, Employment Consultants. She assisted in the drafting of the Employment Equity Act and her specialties include employment structures in the workplace, mediation and dispute management.

Lee Randall – Consultant  Disability in the Workplace. Lee has 22 years' experience gained in South Africa, New Zealand and the USA. She writes, consults and trains on disability in the workplace. As a private occupational therapist she also provides medicolegal services, functional capacity evaluations and return-to-work interventions to attorneys, insurers, employers and individual clients.

Rob Bothma  Divisional manager at Q Data DynamiQue. The e-HR specialist within Business Connexion, Rob has been a part of the IT industry for 27 years' and his involvement with HR systems has spanned over 15 years.

Helen Wilsenach  (BA LLB). Senior associate in the employment law department (Bowman Gilfillan), Helen was admitted as an attorney in 2004. She advises mainly commercial employers. She has a varied practice that includes legal drafting, opinion and appearance work.

3.For the manager who wants to be on top of current changes, new laws and better management styles

The problem with most HR resources is that they become out of date when the law changes or when there’s a new management style that’s proven to be more modern or effective. For example, how do you ensure your Employment Equity goals are met? A new Act or any changes in an Act mean you had to buy a new HR handbook. But it doesn’t have to be that way anymore!

The benefit of the Practical Guide to Human Resource Management is that it’s updated every 6-8 weeks. This means you’ll always stay up to date with the latest information when it comes to HR issues. It also means you’ll never be caught on the wrong side of the law because you’ll always be clued up on legal changes.

4.Daily reminders from the experts

As an HR manager, you have many things to worry about, from motivating staff to dealing with poor performance. Dealing with deadlines and current labour issues should be one less thing to worry about.

That’s why, when you try the Practical Guide to Human Resource Management,we’ll send you daily reminders of current topics, management tips and HR trends. Some of the topics we’ve covered recently include:

  • 26 Employment Equity Act amendments you need to implement in your company today
  • Do you know what to include in your retrenchment letters to employees?
  • Just got promoted to manager? Don't make these fatal leadership mistakes in your first few months...
  • 5 Quick motivation tips you can use today
  • Don't accept a medical certificate that doesn't meet these five requirements

Once you have the Practical Guide to Human Resources Management on your desk, you’ll never need another HR resource again!

Respond to this invitation today and I’ll give you a free HR Organiser CD

If you respond to this invitation today, I’ll give you a free HR Organiser CD.

It’s the ultimate tool for managers who want to get started but can’t. It includes forms and policies, to ensure you follow correct procedure and avoid record-keeping, and paperwork mistakes which can expose your company to legal liability, like:

  • Forms dealing with leave, loan applications, acknowledgement of debt, overtime, salary deductions and employee resignations
  • Policies for employee desertion, special leave, unpaid leave and staff loans.
Imagine never having to worry about the CCMA or Labour Court because you know the advice you’ve used is backed up by the law. Or never having to stress because your company doesn’t have an entire HR department because you have a team of HR experts to back you up. What if no HR problem was too big to handle?

From today your HR worries can be a thing of the past

The last time we had an offer like this, our copies sold out! And that’s why I want you to be the first to know about this exclusive offer. When you reply to this invitation today you'll get a copy of the Practical Guide to Human Resources Management along with a FREE HR Organiser. Plus order right now and I'll give you a 30-day money-back guarantee.

This means you’ll get the chance to page through and read our handbook, try out the tips we have, use the practical advice and see for yourself how practical our advice service is. If you decide that the Practical Guide to Human Resources Management is not for you, simply send it back to us within 30 days and we'll give you a 100% refund.

A quick preview for those who can’t wait

For those who can’t wait for their Practical Guide to Human Resources Management, here’s a quick preview of what you can expect to find inside:

HR handbook

What you’ll receive when you accept this invitation

When you reply to this invitation today, you’ll receive the following:

  • The Practical Guide to Human Resources Management 
    This 500-page loose leaf binder is one of the most practical HR guides. It'll provide tips, tools and information to help you deal with issues like recruitment and selection, performance management, team building, absenteeism and employee privacy. Each section contains:
    • Practical tools you can use right now
    • Step-by-step instructions
    • Checklists to make sure you haven’t forgotten anything
    • Proven sample contracts, letters and forms
    • Many immediately understandable examples. When you have this guide you won’t need any other HR resource!
  • Lifetime subscription to the Labour Bulletin to keep you informed, up-to-date and motivated. This letter delivers management tips, advice and reminders straight to your inbox informing you of any changes in the Labour Relations Act and current events relating to HR.
  • 8 Updates. 100% guarantee that your loose leaf is always up-to-date on new labour law changes as soon as they happen, with our updating service.
  • Members only website access to all the past updates of the Practical Guide to Human Resources Management.

Early bird offer

If you reply to this invitation today I’ll give you a free HR Organiser CD

Take advantage of this offer today!

Recruit the right person the first time when you have your next interview. And when Henry’s absent again, simply turn to section A01 to find out how you can stop absenteeism in its tracks. Serious about dismissal? Say “you’re fired” without worrying about the CCMA.

With the Practical Guide to Human Resource Management, you’ll never have to worry about the Labour Court or CCMA ever again. It’s as simple as answering one question: 

Do you want to be part of this group of managers who know how to...

  • Use conduct to improve staff performance
  • Monitor employees’ electronic communication legally
  • Comply with the Employment Equity Act
  • Increase revenue by 35% per employee with an effective HR strategy
  • Encourage peak performance from your team
  • Save hundreds of hours with a legally compliant filing system
  • Deal with poor performers
  • Increase performance through your own emotional intelligence
  • Avoid hiring the wrong candidate with six simple steps
  • Claim back more than 50% of your Skills Development Levy from SETA
  • Build rock-solid, high-performance teams
  • Avoid a R50 000 fine by implementing affirmative action and Employment Equity in your company
Yes! Please sign me up to the complete Practical Guide to Human Resources Management Loose Leaf Subscription Service
Including eight HR updates, the Practical Guide to Human Resources Management handbook, the HR Organiser CD access to the 24/7 expert HR advice helpdesk, five bonus labour and HR reports, and the daily Labour Bulletin newsletter.
I need to make sure that I can recruit staff effectively, prevent absenteeism and dismiss employees without worrying about the CCMA. 
To help me with solutions to all my HR needs, please send me The Practical Guide to Human Resources Management Lose Leaf Subscription Service. It includes: 
 Over 500 pages of useful information to help me recruit staff effectively, prevent absenteeism and dismiss employees legally;
 76 Templates and HR forms to make sure I can solve all my employee problems
 Quizzes and tests to help me properly organise an efficient interview
 More than 65 practical case studies and real-life examples from our experienced HR specialists to ensure I don’t make the same mistakes; and
Action plans and checklists to make sure I don’t forget anything when it comes to recruiting, preventing absenteeism and dismissing employees.

The Practical Guide to Human Resources Management is a full service human resources consultancy I will use every day!
And that’s just the start!
I’ll get my five bonus gifts and services
(Worth R4 425 – Mine absolutely free)
I’ll receive FIVE Bonus Gifts and Services to save me money, make my job even easier.
These include:

Bonus Service #1: Eight human resource updates
The updating subscription guarantees that my handbook is always 100% up-to-date. I’ll simply remove the outdated pages and replace them with the new ones. It’s always up-to-date and accurate! (valued at R1 576)
Bonus Report #2: The HR Organiser CD
IIt’s the ultimate tool for managers who want to get started but can’t. It includes forms and policies, to ensure I follow correct procedures and avoid record-keeping, and paperwork mistakes which can expose my company to legal liability. (Valued at R199)

Bonus Service #3: Free expert advice to solve my HR problems
I have access to a personalised HR Helpdesk service where a team of HR experts are available 24/7 to answer my specific questions. I simply log onto the www.labourandhrclub.co.za and ask my specific HR question using the “Labour Helpdesk” button. And Voila! One of the experts will assist me with a personalised answer. (Valued at R1 000)
Bonus Service #4: Members only website access
I don’t need to wait even one day to start implementing the strategies from the Practical Guide to Human Resources Management Subscription Service, I’ll immediately have access to the members-only website. I’ll be emailed my unique username and password today. (Valued at R1 200)
Bonus Service #5: Daily HR solutions straight to my Inbox 
Everyday I’ll get the Labour Bulletin email newsletter. It’s packed with useful tips, tools and advice to solve all my labour and HR problems. (valued at R450)
But that’s not all I’ll get in my package…
I’ll also get five additional bonus gifts
(Valued at R495 – Mine absolutely free)
To welcome me as the newest subscriber, I’ll get instant samples, templates and checklists to make sure I’m following best HR practices with my FREE five bonus reports:
Little known ways to reduce absenteeism (Valued at R99)
Year-end bonuses – Your employees aren’t automatically entitled to a bonus (Valued at R99)
How to get rid of that employee who’s not performing (Valued at R99)
Employees always sick - how to stop it today (Valued at R99)
Policy Toolkit: Policies to hire, fire and manage your employees (Valued at R99)

A Total Value of R4 920
But I receive everything at a massive 
discount when I sign up now to the Practical Guide to Human Resources Management Loose Leaf Subscription Service

Despite the fact that the Practical Human Resources Management Subscription Service is developed by Human Resource experts and labour lawyers,and will help solve all my human resource problems, I don’t have to pay a high-end price.

The full subscription is only R4 920 a year… which is a pittance, if I think what I will be paying for HR consultants and labour experts.

And here’s the great news!

Today, I can secure my full subscription for as little as R1 495 excl Vat - a R3 425 saving.

And, I can still decide if the subscription is right for me, because…
EVERYTHING is 100% satisfaction guaranteed
If at any time during the next 30 days, for any reason whatsoever, I decide the Practical Guide to Human Resources Management Subscription Serviceisn’t for me; I will simply call or email you.

I will be refunded every cent of the subscription price.
It doesn’t get any simpler than that.
No pressure – no gimmicks – no strings attached.
Important notice: My subscription to the Practical Guide to Human Resources Management Loose Leaf Subscription Service comes with a convenient automatic renewal. This means no chance of interrupted Service. Ninety days before the end of my subscription, Fleet Street Publications will notify me that my subscriptions are ending and will advise me of the terms and renewal rates then in effect. Unless I cancel, my subscriptions will renew automatically and I will receive an invoice for payment. If I want to cancel, I’llrespond to the notice within 30 days, and my subscription won’t be renewed. I can also contact the Customer Care Department on 0861 114 365. 
A total value of R4 920!
But I receive everything at a massive discount
 and only pay R795

The 550 page Practical Guide to Human Resources Management handbookValued at R595
Service #1: Eight human resources update subscriptionsValued at R2 000
Report #2: Free HR OrganiserValued at R199
Service #3: Free expert advice to solve all my HR problemsValued at R1 000
Service #4: Members only website accessValued at R1 200
Service #5: Daily tips, tools and advice to solve all my HR issues in my InboxValued at R450
Bonus Gift 1: Little known ways to reduce absenteeismValued at R99
Bonus Gift 2: Year-End bonuses –Your employees aren’t automatically entitled to a bonusValued at R99
Bonus Gift 3: How to get rid of that employee who’s not performingValued at R99
Bonus Gift 4: Employees always sick - how to stop it todayValued at R99
 Bonus Gift 5: Policy Toolkit: Policies to hire, fire and manage your employees
Valued at R99

Total package worth R4 920. I only pay R795 (excl. vat and delivery). Saving R4 125.



“Upon receiving the HR manual I found it to be excellent manual! It is an easy to use and transparent tool.I have just received an update which is brilliant as you cannot keep up-to-date with all changes happening every day without receiving these updates.Keep up the great work.” 
-Victor Oakes Oakes & Associates


“A very informative manual. The Labour relations and HR management information has helped us in our relationship with our employees. It has been a lot of hard work, but well worth it. Thank you!”
-S.C. Botha jnr


“A good guideline to use as a front line manual.”
-J. L. Stiglingh 


“It helps me a lot on organizing my business. Thank You.”
-T. A. Van Essen 


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